Mahalo for your order from MauiShirts.com. All returns are subject to evaluation by MauiShirts. (We are not MAUISHIRTCO.COM please do not ship your returns to us if you ordered from them!)
Please note that no return or exchange can be done if merchandise received by MauiShirts not in original condition (worn, washed, damaged, stained, altered, missing original tags and accessories, obvious signs of use).
If your return is FOR an exchange
Option (1) Straight Exchange
Please enclose the exchange information using legible handwriting with your return
1) Your contact number and shipping address.
2) Exchange size, color, or a different merchandise.
3) Exchange dollar amount must be equal or greater value than your original purchase.
4) Domestic exchanges do not qualify for free shipping promotion.
5) Please include a personal check or money order for exchange shipping ($8.00 per item and $1.50 for each additional item). Please include any price differences for bigger sizes or different merchandise.
6) Your exchange will ship once we have received and processed your returned merchandise.
Option (2) Online Exchange
1) If you need your domestic exchange expedited - please place your exchange order online.
2) Exchange shipping cost will be deducted from your refund if Free Shipping is selected.
3) Discount cost will be deducted from your refund if a Coupon Code is used.
4) Substitutions will be offered if exchange merchandise is not available. Partial refund will be issued if no response.
5) For International exchanges - please place your exchange order online.
If your return is NOT for an exchange
1) 15% restocking fee will be deducted for all returns that are not for exchanges.
2) Return merchandise received by MauiShirts within 30 days of delivery - 85% of merchandise price will be refunded.
3) Return merchandise received by MauiShirts pass 30 days of delivery - store credit only.
A REFUND WILL BE ISSUED
Please be kind to other Aloha wear lovers! We shipped you a brand new item and expect to receive a return in new condition. Mahalo in advance for your kokua!
1) Merchandise returned in original condition with all original tags and accessories still attached.
2) Merchandise received by MauiShirts within 30 days or delivery.
3) Please allow MauiShirts 7-10 business days to process your return.
NO REFUND WILL BE ISSUED
1) Merchandise received by MauiShirts not in original condition (worn, washed, damaged, stained, altered, missing original tags and accessories, obvious signs of use).
2) Customers are responsible for all shipping and handling charges; non-refundable.
1) Please kindly button up and fold the merchandise as flat as you can.
2) Please ship your return via U.S. Postal Service (USPS)
3) We are not responsible for lost or damaged packages containing your returns.
4) To speed up the time it takes to process your refund, please reference your 5 digits order number xxxxx outside of your package. mahalo!
5) Please mail your return to:
REF: Order # xxxxx
PO BOX 950
WAILUKU HI 96793